What We Do

At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Hybrid position with three days per week worked in our Glen Rock NJ office location and two days per week worked remotely.
• Medical/Dental/Vision Insurance

• Paid Time Off

• 401 (k) with Company Match

• Earned Wage Access – Pay on Demand

• Education Assistance

• Employee Referral Bonus

• Pet Insurance

What You’ll Do

This position is primarily responsible for administering and coordinating the leave administration function for both company-sponsored and state mandated benefits, including short-term and long-term disability, Family & Medical Leave Act (FMLA), state disability, unprotected leave, and personal leave. Position ensures compliance with the Company’s policies, and state and federal regulations. This person will work closely with the Field HR Support Team to strive to meet all expected service levels and business performance goals, performing a range of services and fully documenting all cases.

• Partners with management regarding Americans with Disabilities Act (ADA) accommodation requests. Provides communication, forms, job descriptions and related information as appropriate per established guidelines.
• Conducts the interactive process with associates during request for accommodations (both stay at work accommodations and continuous leave as an accommodation)
• Coordinates State disability program administration as applicable. Ensures coordination with State and/or insurance vendor to achieve correct disability payments for Associates. Completes related audit reports as required.
• Coordinates workers’ compensation claims with regard to timely communications and accurate tracking of status regarding return-to-work, FMLA, ADA, compliance and related issues as assigned.
• Completes payroll-related processes by reconciling reports with vendor and HR system to ensure correct disability payments.
• Prepares, maintains and provides leave status and eligibility census reports, including weekly, monthly, and ad hoc reports as required. Ensures the integrity of related data in the company’s HR system.
• Provides accurate and timely reporting and communication with business partners, including vendors, Payroll, HRIS, Risk Management, and Legal, as necessary to ensure the correct execution of leave programs.
• Advises managers and employees on the interaction of leave laws with paid time off, and short-term and long-term disability benefits. Maintains email and voice mail logs of contacts and resolution of issues.
• Maintains excellent records of all transactions, communications and resolutions to issues that would allow reconstruction of history in the case of an appeal or dispute on coverage.
• Delivers excellent customer service to Applegreen associates.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Tracks benefit premium payments during leaves of absence and makes appropriate termination decisions where needed.
• Coordinate with vendors to ensure timely and accurate benefit invoice payments.
• Monthly ACA classification review and follow up steps
• Assists with special projects as needed.

Essential Experience & Skills

• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or similar software.
• Strong knowledge of benefit programs including how to manage medical leaves and FMLA

Requirements

• Experience with ADP Workforce Now and UKG a plus

• 5 years of human resource experience in leave/ADA management required.
• Bachelor’s degree in Human Resources or related field preferred.
• Completion of specialized certification or training on FMLA/leave administration a plus.
• Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws and how they interact with each other.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with coworkers and vendors.
• Able to sit for an extended period of time; occasionally bend, twist, lift and carry at least 10 pounds.
• Use of keyboard, mouse, and phone

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.