Department: Human Resources

Status: Non-Exempt

Reports To: Benefits Manager

What We Do
At Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. We want to make your trip whether it's to work or to a vacation easy and convenient! Come Grow with Us!

We’re always excited to welcome temporary associates to the Applegreen organization - you are a vital part of our team. Temporary Associates enjoy a variety of valuable benefits, including:

• Flex (Sick Time)
• Earned Wage Access
• Employee Referral Bonus
• Meal Discounts
• Flexible Scheduling

We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!

Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Role Overview:

The Leave & Benefits Programs Administrator at Applegreen is a temporary position that will support the day-to-day operations of employee benefit programs, with a focus on leave administration, disability coordination, wellness initiatives, and compliance. This role ensures accurate processing, documentation, and communication of benefits-related matters, working closely with HR, Payroll, and external vendors to provide a smooth and supportive experience for associates.

Key Responsibilities:

• Administer leave programs including FMLA, ADA accommodations, short-term and long-term disability, and personal leaves.
• Coordinate documentation and communication for leave requests and the interactive process.
• Coordinate payment of PTO with payroll for those on leave.
• Track payment of benefit premiums for those on leave.
• Maintain accurate records and case documentation for compliance and audit purposes.
• Assist with the administration of benefit plans including medical, dental, vision, voluntary, LTD, STD, and PTO.
• Process benefit enrollments, changes, and terminations requests in HR systems.
• Respond to associate inquiries regarding benefit coverage, eligibility, and claims.
• Coordinate with vendors to ensure timely and accurate benefit invoice payments.
• Assist in Open Enrollment plan setup in HRIS systems.
• Provide clear and timely communication to associates regarding benefit programs and leave policies.
• Monitor multiple email inboxes and the complaint hotline to distribute incoming issues to the correct person
• WOTC processing

Qualifications & Skills:

• Bachelor’s degree in Human Resources or related field preferred.
• 2–4 years of experience in benefits and leave administration.
• Familiarity with FMLA, ADA, ERISA, COBRA, HIPAA, and other applicable laws.
• Experience with HRIS platforms such as ADP and UKG.
• Strong attention to detail, organizational skills, and customer service orientation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with coworkers and vendors.
• Demonstrate excellent communication and collaboration skills.
• Able to sit for an extended period of time; occasionally bend, twist, lift and carry at least 10 pounds.
• Use of keyboard, mouse, and phone

About Applegreen:

We're growing! Applegreen is an Irish owned and run company that operates in the USA – with further growth and acquisitions planned for the next 5 years. We also operate in Ireland, Northern Ireland, and the United Kingdom. Applegreen is proud to be the largest Travel Plaza Operator in these territories with exciting growth ahead in the USA. We operate global brands such as Burger King, Subway, Dunkin, Shake Shack, Chick-Fil-A and Starbucks to name just a few.

https://www.applegreen.com/

Applegreen is an equal opportunity employer.